T&C

Tiso Digital – Terms & Conditions

Last Updated: October 2025

Welcome to Tiso Digital. By accessing or using our website (www.tisodigital.com) and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site or engaging our services.


1. About Us

Tiso Digital (“we”, “our”, “us”) is a digital marketing agency based in the United Kingdom, offering website design, development, SEO, social media management, and online advertising services.


2. Use of the Website

By using this website, you agree:

  • To use it only for lawful purposes and in a way that does not infringe upon the rights of others.

  • Not to engage in any conduct that may harm, disable, or interfere with the functionality of this website.

  • To provide accurate and truthful information when filling out forms or inquiries.

We reserve the right to restrict access to parts or all of the website at any time without notice.


3. Services and Pricing

All services provided by Tiso Digital are subject to a written quotation, proposal, or invoice agreed upon before commencement.

  • Prices are listed in GBP (£) and are subject to change without notice.

  • “One-time price” projects include only the agreed scope. Additional features or revisions outside the scope will incur extra charges.

  • Monthly or retainer services (e.g. SEO, social media management, paid ads) are billed per month and are subject to a minimum commitment period unless stated otherwise.


4. Payment Terms

  • A 50% deposit is required before any project begins unless otherwise agreed.

  • The remaining balance is payable upon project completion or milestone delivery.

  • All invoices must be settled within 7 days of the issue date.

  • Late payments may result in service suspension or additional fees.


5. Intellectual Property

Upon full payment:

  • The client will own the rights to the final website design, content, and materials created specifically for them.

  • Tiso Digital retains the right to display completed work as part of our portfolio and marketing materials, unless the client requests otherwise in writing.

All pre-existing assets, design templates, software, and frameworks remain the intellectual property of Tiso Digital.


6. Client Responsibilities

Clients must provide all necessary materials (text, images, credentials, etc.) required to complete the project within the agreed timeline.
Failure to do so may delay project delivery, for which Tiso Digital is not liable.


7. Revisions and Scope

All projects include a specific number of revision rounds as outlined in the proposal.
Additional revisions, design changes, or scope expansions beyond that limit will incur extra charges.


8. SEO & Advertising Disclaimer

Tiso Digital will implement best-practice SEO and digital marketing strategies.
However, due to the nature of search engine algorithms and market factors, we do not guarantee specific ranking positions or advertising outcomes.


9. Limitation of Liability

Tiso Digital will not be held liable for:

  • Any indirect, incidental, or consequential loss.

  • Website downtime, hosting issues, or third-party service interruptions.

  • Loss of revenue or profit due to external factors beyond our control.

Our total liability in any case shall not exceed the total amount paid by the client for the project.


10. Termination

Either party may terminate ongoing services with 30 days’ written notice.
Outstanding payments for completed work up to the termination date will remain due.


11. Confidentiality

Both parties agree to keep all sensitive business information confidential unless required by law.


12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the UK courts.


13. Contact

For questions about these Terms & Conditions, please contact us:
📧 hello@tisodigital.com
📞 +44 7344 720555

常見問題與解答

電話:

+44 7344 720555

電郵:

hello@tisodigital.com

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